May is National Moving Month. Congratulations to you if you get to participate. But be careful who you pick to move your stuff. The Better Business Bureau says there are unscrupulous movers out there. 

We talked with Adam Price from our local BBB about mover complaints and how not to become a victim.

He told us that last year the BBB logged more than 9,300 complaints against movers across the nation.  Complaints alleged damaged or missing items, big price increases over original estimates, late deliveries and goods being held “hostage” for additional (often disputed) payments.

To avoid the moving riff-raff, Adam advises, do your research.  The BBB can help with that. Consumers can check bbb.org for free reviews on thousands of  moving companies. For interstate moves, consumers can turn to moving.org.

This lady has some tips, her name is not Adam Price!

 

 

She and Adam agree on what you should do to avoid getting ripped off. They recommend you get at least three written in-home estimates. Not all price quotes online or over the phone are legitimate (or binding). Also, remember that the lowest estimate can sometimes be an unrealistic  offer, which may cost you more in the end.

 

Research your rights with either the FMCSA for interstate moves, or with the appropriate state agency for moves just within that state. Interstate movers must give you two booklets detailing your rights, which are also available online. If a company threatens to hold your belongings “hostage,” enlist the help of BBB or local law enforcement.

 

Insurance is also a good idea.  Adam says, consider full value protection, which means any lost or damaged articles will be repaired or replaced, or a cash settlement will be made to repair the item or to replace it at its current market value, regardless of age.

 

There is a lot of stuff you need to get familiar with before you hire a mover. Get that info at  BBB.org.

 

If you have time, this afternoon (May 4), at 2 pm, there will be a National Moving Month celebration of sorts on the south steps of the state capitol.  Yep, they even made a video about it.

 

 

Yes, you can drive down, navigate Austin traffic and parking to get some moving tips, or just go to BBB.org.

 

Good luck with your new life!

 

 

 

 

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